The AzHHA Service Corporation (Service Corporation) is a wholly owned subsidiary of the Arizona Hospital and Healthcare Association (AzHHA). Service Corporation operates a Registry Program that helps coordinate the placement of temporary healthcare personnel associated with agencies selected to participate in the Registry Program in hospitals and other healthcare facilities that participate in the Registry Program.

The Registry Program works closely with staffing agencies and participating facilities to establish working relationships that enhance customer service, patient care, and create more effective staffing alternatives. The Program allows for more efficient use of the supplemental staffing resources available in Arizona by working with agencies and hospitals to determine scheduling options for personnel based on availability.

The Registry Program operates four (4) divisions, including: Per Diem Nursing, Travel Nursing, Allied Health Per Diem, and Allied Health Travel personnel. Participating facilities and agencies may participate in one (1) or more of the four (4) divisions.

The Registry Program operates as a group purchasing arrangement as it helps participating facilities fill their staffing needs with healthcare personnel from the agencies under the terms of the Registry Program Master Agreement. The current Agreement commenced on November 1, 2008 and will go through October 31, 2011.

How do I become a participating agency for the Registry Program?

AzHHA Service Corporation has a Request for Proposal (RFP) process that allows new agencies to submit their proposals for review. This process was just recently completed for the next contract term; however, new RFPs may be issued during the contract term should the needs of the facilities change.

The AzHHA Service Corporation carefully screens the staffing agencies to determine whether they meet the quality criteria described in the Request for Proposal. While many facilities required similar criteria and standards of staffing, the Registry Program is one of the only organizations in the country to establish an ongoing system to validate compliance with these standards through on-site audits. These audits include: verification of the contracted agencies staffing personnel’s records through education, work experience, skill level and references, including the most recent acute care hospital employment.

Under the Registry Program, agencies are also required to establish and monitor annual performance evaluation systems for their personnel that include in-service programs in such areas as fire, safety and infection control. All agencies are required to maintain professional liability insurance with adequate levels of protection to cover their employees who are working in participating institutions.

Participating institutions have representation on the Contract Award Committee that actually selects the agencies. The committee actively participates in monitoring the program usage and quality review audits. Participating institutions also use a standardized performance evaluation form, which provides valuable feedback to contract agencies regarding their personnel they supply to participating institutions.

If your agency would like to be placed on the mailing list for the next RFP, please email your request to service@azhha.org. There is no projected date at this time for when a new RFP will be issued. Please continue to view this website for any additional information.

The Registry Program reserves the right to reject any or all proposals for any reason, to request supplemental or clarifying information or to cancel this solicitation for any reason. The RFP contains proprietary information and will not be distributed at any time other than during the RFP process.